We provide 24/7 support with the help of an AI-powered chatbot.Just ask your question below. Find your Answers here Online Manual Manual All Video Tutorials All Videos Workshops and Webinars MAXQDA AcademyFAQLicense & ActivationTransfer license to a new computerReinstallation of operating system – What do I have to be aware of?Using one license on different computers More informationProjects & Back UpsSave projectCaution: Storing projects on USB, network, or cloud servicesOpening projects from older versions in MAXQDA 24 More informationMedia & TranscriptionDoes MAXQDA provide automatic transcription?I can not enter timestampsUnable to play media files More informationFree TrialCan I continue working with my trial project?Do I have to activate the trial version?Is the trial version limited in any way?Do I have to cancel the free trial? More informationTroubleshootingError message “MAXQDA is damaged…”Coding stripes are not displayedMAXQDA reacts very slowly or crashes More informationGeneralWorking in teamsHow to cite MAXQDASupported languagesMAXQDA on iPad or Chromebook More informationFunctionsHow can I edit documents?Categorizing paraphrases: Codes cannot be assigned to paraphrases More informationUpgrade MAXQDA 24How can I upgrade to MAXQDA 24?Where is my project?How do I add AI Assist? More informationImportCan I import from NVivo or Atlas.ti?Websites are not imported correctlySurvey Data: Missing or duplicated variables during import More information If you haven’t yet found an appropriate answer to your question,you can contact our Online Support Team. Please select… Help with products and licensing options Customer Service Help with installation and activation Technical Support Help with MAXQDA, TeamCloud, Transcription and AI Assist Software Support
