Search for Find your Answers here Online Manual Manual All Video Tutorials All Videos MAXQDA User Forum ForumFAQLicense & ActivationTransfer license to a new computerReinstallation of operating system – What do I have to be aware of?Using one license on different computers More informationProjects & Back UpsSave projectCaution: Storing projects on USB, network, or cloud servicesOpening projects from older versions in MAXQDA 2022 More informationMedia & TranscriptionDoes MAXQDA provide automatic transcription?I can not enter timestampsUnable to play media files More informationTrial versionAre there differences between MAXQDA for Windows & Mac?Do I have to activate the trial version?Is the trial version limited in any way? More informationTroubleshootingError message “MAXQDA is damaged…”Coding stripes are not displayedError message “MAXQDA has detected a project database inconsistency” More informationGeneralWorking in teamsHow to cite MAXQDASupported languages More informationFunctionsCreative Coding: Not all codes are displayedCategorizing paraphrases: Codes cannot be assigned to paraphrases More informationPerformanceMAXQDA reacts very slowly or crashesGeneral tips for improving performance More informationImportImports from Dedoose failWebsites are not imported correctlyYouTube imports: No option to download a transcript More information If you haven’t yet found an appropriate answer to your question,you can contact our Online Support Team. Please select… Help with products and licensing options Customer Service Help with installation and activation Technical Support Help with MAXQDA and TeamCloud Functional Support