We provide 24/7 support with the help of an AI-powered chatbot. Just ask your question below. Find your Answers here Online Manual Manual All Video Tutorials All Videos MAXQDA User Forum Forum FAQ License & Activation Transfer license to a new computer Reinstallation of operating system – What do I have to be aware of? Using one license on different computers More information Projects & Back Ups Save project Caution: Storing projects on USB, network, or cloud services Opening projects from older versions in MAXQDA 24 More information Media & Transcription Does MAXQDA provide automatic transcription? I can not enter timestamps Unable to play media files More information Trial version Are there differences between MAXQDA for Windows & Mac? Do I have to activate the trial version? Is the trial version limited in any way? More information Troubleshooting Error message “MAXQDA is damaged…” Coding stripes are not displayed Error message “MAXQDA has detected a project database inconsistency” More information General Working in teams How to cite MAXQDA Supported languages More information Functions How can I export a PDF file with codes? Categorizing paraphrases: Codes cannot be assigned to paraphrases More information Performance MAXQDA reacts very slowly or crashes General tips for improving performance More information Import Imports from Dedoose fail Websites are not imported correctly YouTube imports: No option to download a transcript More information If you haven’t yet found an appropriate answer to your question,you can contact our Online Support Team. Please select… Help with products and licensing options Customer Service Help with installation and activation Technical Support Help with MAXQDA and TeamCloud Functional Support