How can I transfer my license to a new computer?

In order to transfer your MAXQDA license to a new computer, please deactivate the license on your current computer first.

The deactivation process disconnects your MAXQDA license from your computer, so that you can install and unlock MAXQDA on a new machine with your serial number. (Use the download link in the installation guide that you received when you purchased the license).

Deactivate MAXQDA 2020 or MAXQDA 2018 (Windows / Mac)

Open MAXQDA and click “? > Deactivate license on this computer”.

Deactivate MAXQDA 12 or MAXQDA 11 (Windows / Mac)

Open MAXQDA and click “Help > Deactivate license on this computer”.

  • Due to technical reasons a deactivated license of MAXQDA 11 for Windows license can NOT be reactivated on the same computer.
  • If the “License Transfer” button is greyed out, please make sure to start MAXQDA with admin rights. You can do this by right-clicking on the MAXQDA icon (on your desktop or in the start menu) and choosing “Run as Administrator”.

Deactivate MAXQDA 10 (Windows)

Open MAXQDA and click “? > License > License transfer/return > Transfer license”.

  • Due to technical reasons a deactivated license of MAXQDA 11 for Windows license can NOT be reactivated on the same computer.
  • If the “License Transfer” button is greyed out, please make sure to start MAXQDA with admin rights. You can do this by right-clicking on the MAXQDA icon (on your desktop or in the start menu) and choosing “Run as Administrator”.


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