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MAXQDA

Third-Party Providers and Subprocessors

Third-Party Providers and Subprocessors

MAXQDA is an on-premises software that operates without cloud connectivity, storing all project data exclusively on users’ local computers. Users define the storage locations themselves. Access to external resources or third-party services only occurs when MAXQDA’s cloud-based add-ons are activated.

VERBI uses the third-party providers listed below to process personal and project data on behalf of our clients. This processing is always done in accordance with contractual agreements between VERBI and the respective third-party provider.

AI Assist

  • Amazon Web Services EMEA SARL (AWS)

    Provider: Amazon Web Services EMEA SARL (AWS)

    Address: 38 Avenue John F. Kennedy, L-1855, Luxembourg.

    Location of Personal Data Processing: Germany, France

    Data Protection Guarantees for Processing Outside the EEA: Not Required

    Subject of Processing: Bedrock: summarizing, term explanation, data chat, code suggestions.

    Type of Processing: Generating a response with a large language model

    Duration of Processing: Customer-provided data will be deleted promptly once processing is no longer required.

    Terms of Use: https://aws.amazon.com/service-terms (see Section 50 on AWS Machine Learning and Artificial Intelligence Services)

    Notes: AWS does not use your data for training its AI.

  • Amazon Web Services EMEA SARL (AWS) – Infrastructure

    Provider: Amazon Web Services EMEA SARL (AWS)

    Address: 38 Avenue John F. Kennedy, L-1855, Luxembourg.

    Location of Personal Data Processing: Germany

    Data Protection Guarantees for Processing Outside the EEA: Not Required

    Subject of Processing: Hosting the infrastructure

    Type of Processing: Storing the data required for service provision

    Duration of Processing: Customer-provided data will be deleted promptly once processing is no longer required.

    Terms of Use: https://aws.amazon.com/service-terms

MAXQDA TeamCloud

  • Amazon Web Services EMEA SARL (AWS) – Infrastructure

    Provider: Amazon Web Services EMEA SARL (AWS)

    Address: 38 Avenue John F. Kennedy, L-1855, Luxembourg.

    Location of Personal Data Processing: Germany

    Data Protection Guarantees for Processing Outside the EEA: Not Required

    Subject of Processing: Hosting the infrastructure

    Type of Processing: Storing the data required for service provision

    Duration of Processing: The agreement’s duration aligns with the customer’s TeamCloud subscription. Three months after the end of the contract, the customer’s project data will be removed from TeamCloud.

    Terms of Use: https://aws.amazon.com/service-terms

MAXQDA Transcription

  • Amazon Web Services EMEA SARL (AWS) – Infrastructure

    Provider: Amazon Web Services EMEA SARL (AWS)

    Address: 38 Avenue John F. Kennedy, L-1855, Luxembourg.

    Location of Personal Data Processing: Germany

    Data Protection Guarantees for Processing Outside the EEA: Not Required

    Subject of Processing: Hosting the infrastructure

    Type of Processing: Storing the data required for service provision

    Duration of Processing: Customer-provided data will be deleted promptly when no longer needed. The uploaded media file will be removed 7 days after upload, and the generated transcript will be deleted 7 days after customer download unless deletion is requested earlier.

    Terms of Use: https://aws.amazon.com/service-terms

  • Cantab Research Limited (trading as “Speechmatics”)

    Provider: Cantab Research Limited

    Address: 296 Cambridge Science Park, Milton Road, Cambridge, CB4 0WD, United Kingdom

    Location of Personal Data Processing: Netherlands

    Data Protection Guarantees for Processing Outside the EEA: Not Required

    Subject of Processing: Transcription

    Duration of Processing: Customer-provided data will be deleted promptly once processing is no longer needed.

    Type of Processing: Converting a media file into text using artificial intelligence

    Terms of Use: https://www.speechmatics.com/legal/terms-of-service