We provide 24/7 support with the help of an AI-powered chatbot. Just ask your question below. Find your Answers here Online Manual Manual All Video Tutorials All Videos Workshops and Webinars MAXQDA Academy FAQ License & Activation Transfer license to a new computer Reinstallation of operating system – What do I have to be aware of? Using one license on different computers More information Projects & Back Ups Save project Caution: Storing projects on USB, network, or cloud services Opening projects from older versions in MAXQDA 24 More information Media & Transcription Does MAXQDA provide automatic transcription? I can not enter timestamps Unable to play media files More information Free Trial Can I continue working with my trial project? Do I have to activate the trial version? Is the trial version limited in any way? Do I have to cancel the free trial? More information Troubleshooting Error message “MAXQDA is damaged…” Coding stripes are not displayed MAXQDA reacts very slowly or crashes More information General Working in teams How to cite MAXQDA Supported languages MAXQDA on iPad or Chromebook More information Functions How can I edit documents? Categorizing paraphrases: Codes cannot be assigned to paraphrases More information Upgrade MAXQDA 24 How can I upgrade to MAXQDA 24? Where is my project? How do I add AI Assist? More information Import Can I import from NVivo or Atlas.ti? Websites are not imported correctly Survey Data: Missing or duplicated variables during import More information If you haven’t yet found an appropriate answer to your question,you can contact our Online Support Team. Please select… Help with products and licensing options Customer Service Help with installation and activation Technical Support Help with MAXQDA, TeamCloud, Transcription and AI Assist Software Support
