D. How can I transfer my license to a new computer?

In order to transfer your MAXQDA license to a new computer, please deactivate the license on your current computer first.

The deactivation process disconnects your MAXQDA license from your computer, so that you can install and unlock MAXQDA on a new machine with your serial number. (Use the download link in the installation guide that you received when you purchased the license).

Deactivate MAXQDA 12 (Windows / Mac OS X)

Open MAXQDA and click “Help > Deactivate license on this computer”.

Deactivate MAXQDA 11 (Mac OS X)

Open MAXQDA and click “Help > Deactivate license on this computer”.

Deactivate MAXQDA 11 (Windows)

Open MAXQDA and click “Help > Deactivate license on this computer”.

  • Due to technical reasons a deactivated license of MAXQDA 11 for Windows license can NOT be reactivated on the same computer.
  • If the “License Transfer” button is greyed out, please make sure to start MAXQDA with admin rights. You can do this by right-clicking on the MAXQDA icon (on your desktop or in the start menu) and choosing “Run as Administrator”.

Deactivate MAXQDA 10 (Windows)

Open MAXQDA and click “? > License > License transfer/return > Transfer license”.

  • Due to technical reasons a deactivated license of MAXQDA 11 for Windows license can NOT be reactivated on the same computer.
  • If the “License Transfer” button is greyed out, please make sure to start MAXQDA with admin rights. You can do this by right-clicking on the MAXQDA icon (on your desktop or in the start menu) and choosing “Run as Administrator”.

Deactivate MAXQDA 2007 (Windows)

Please contact our Support team as long as you still have access to the MAXQDA installation on the old computer. They will send you a step by step guide for the deactivation process on your old computer: http://www.maxqda.com/support/onlinesupport



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