21.04.2021, 16:03
Dear Matthew,
Thank you for your post! This message indicates that Windows can't read your USB devices data. Do you maybe use an USB adapter or a docking station? If this is the case, could you please try to connect the USB flash drive directly to your computer? Does this help?
If it doesn't, could you please contact our technical support team directly? They will gladly try to help! You can contact them via the following form:
https://www.maxqda.com/help-support/onlinesupport
Kind regards on behalf of MAXQDA,
Maren
MAXQDA support team