TeamCloud License Activation

[vjjensen]

Hello,

I recently purchased a TeamCloud license and am attempting to activate it. It seems that the 'Licenses' tab is not loading and not letting me press the activate button once I input the serial number. I have tried multiple browsers and network connections. Any suggestions to fix this?

Version: MAXQDA 2022
System: Windows 11

[srueger]

Hello,
Thank you for your message. Due to a technical glitch, some of the new TeamCloud licenses were not possible to activate properly. We have resolved the problem and you can now activate your TeamCloud serial number and start using TeamCloud.
We apologize for any inconvenience and thank you for your understanding.

Best regards,
your MAXQDA Support Team