Problem with 'List of Document Variables'

09.03.2020, 23:52

When I open Variables > List of Document Variables, I get a blank page, just a column of colored dots on the left; the names of the variables do not appear. See screenshot attached. The variables do appear as column headings in "Data editor" (Variables > Data editor). Am I missing something? I've tried everything I can think of, even rebooting. Thanks for any help.

Version: MAXQDA 12
System: Windows 10
Attachments
List of document variables.PNG
List of document variables.PNG (42.12 KiB) Viewed 239 times
JBAnthro
 
Posts: 10
Joined: 24.02.2014, 14:29

Re: Problem with 'List of Document Variables'

12.03.2020, 10:15

Hi JBAnthro,

This might be a scaling issue that can easily be fixed! Please
1. Press the windows-key, enter "display settings" and select the entry "Change display settings"
2. In the "Scale and layout"-section, set the display to 100%
3. Restart windows

If this doesn't help, we kindly ask you to reach out to our support team that can be contacted via https://www.maxqda.com/help-support/onlinesupport

Kind regards,
Maren
MAXQDA support team
Maren_eng
 
Posts: 5
Joined: 27.11.2019, 11:44

Re: Problem with 'List of Document Variables'

16.03.2020, 17:16

Thanks for your rely. Just to let you know, I've upgraded to 2020 before seeing your reply, and the problem went away. Thanks.
JBAnthro
 
Posts: 10
Joined: 24.02.2014, 14:29

Return to Technical Questions

Who is online

Users browsing this forum: No registered users and 3 guests

We use cookies to improve your experience on our website. By clicking OK or by continuing to browse the website, we’ll assume that you are happy with their use. Click here to review our Cookie Policy. OK