Erfahrung & Leistungen
Workshop-Angebot
Standard
- Starter Workshop
Method Focus
- Process Improvement
- Knowledge Management
- Risk Management
- Qualitative Evaluation
- Mixed Methods
Methodenwissen
- Process Improvement
- Root Aause Analysis
- Qualitative Evaluation
- Content Analysis
- Online Research
Consulting/Beratung
- Process Improvement
- Risk Management
- Knowledge Management
Trainerdetails
I am a Senior Healthcare Analyst with WBB Inc, performing process improvement (PI), quality improvement (QI), and measurement & evaluation (M&E) engagements with healthcare systems and medical facilities.
I use a mixture of Knowledge Management and Lean Six Sigma to improve Health IT deployment and administrative and clinical workflow, and combine qualitative and quantitative methods to derive lessons that can be used to replicate effective practices and avoid pitfalls.
I hold a masters degree in Knowledge Management from the University of Canberra.
I use tools like MAXQDA, RapidMiner, ProM, and Disco to shift data across the spectrum from raw qualitative input, through categorization, to quantification of risk and opportunity.
Veröffentlichungen
- Activity-Based KM Audit process (ISBN 978-1-78358-075-0)
- Guest author for the MAXQDA Research Blog:
