Certified MAXQDA Trainer:
Matthew Humphrey Loxton

• Process Improvement
• Root Aause Analysis
• Qualitative Evaluation
• Content Analysis
• Online Research

• Process Improvement
• Risk Management
• Knowledge Management

I am a Senior Healthcare Analyst with WBB Inc, performing process improvement (PI), quality improvement (QI), and measurement & evaluation (M&E) engagements with healthcare systems and medical facilities.

I use a mixture of Knowledge Management and Lean Six Sigma to improve Health IT deployment and administrative and clinical workflow, and combine qualitative and quantitative methods to derive lessons that can be used to replicate effective practices and avoid pitfalls.

I hold a masters degree in Knowledge Management from the University of Canberra.

I use tools like MAXQDA, RapidMiner, ProM, and Disco to shift data across the spectrum from raw qualitative input, through categorization, to quantification of risk and opportunity.

Activity-Based KM Audit process (ISBN 978-1-78358-075-0)

Integration of Lean Principles and Knowledge Management for Healthcare Quality Improvement

An Experience-Based Knowledge Management Approach to Healthcare Quality Improvement

Integrating Lessons Learned Processes for Improved Clinical Outcomes

Three Cardinal Sins of Clinical Workflow and Health IT Integration

Process Discovery in Healthcare Quality Improvement

Guest author for the MAXQDA Research Blog:

Healthcare Industry Lessons Learned with MAXQDA

Mixed Methods Research: Surmounting Obstacles with MAXQDA & R

Enhancing Survey Analysis in MAXQDA

Taxonomy Research with MAXDictio – Affinity Mapping Made Simple