MAXQDA

Please note: We have moved the forum to our new self-service portal. You are welcome to start a discussion in the new MAXQDA forum!

Adding and editing posts is no longer possible in this forum.

Updates failing to install

16.05.2022, 12:00

Hi,
Currently using Max 18 Portable versio (analystics pro).
Every time I start Max a window pops up telling me there is an update available.
Every time I click on install, I get an error message. It does not matter where I try: at home, different computers at uni: same response. :cry:
Any idea what is going on?

Thanks,
Anne-Laure :

Version: MAXQDA 2018
System: Windows 10
Anne-Laure
 
Posts: 6
Joined: 08.05.2022, 11:24

Re: Updates failing to install

16.05.2022, 13:43

Dear Anne,

Thank you for your question!

This problem is likely connected to your USB license (as you mention it in the other post). As this is a quite specific problem that needs individual trouble shooting, we would ask you to contact the support team directly and we will help you with both your issues personally. https://www.maxqda.com/function-support

Best regards on behalf of the MAXQDA support team,

Andreas
Andreas M.
 
Posts: 72
Joined: 21.02.2020, 14:02

Return to Technical Questions

Who is online

Users browsing this forum: No registered users and 4 guests

We use cookies to improve your experience on our website. By clicking OK or by continuing to browse the website, we’ll assume that you are happy with their use. Click here to review our Cookie Policy. OK