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[Anne-Laure]

Hi,
Currently using Max 18 Portable versio (analystics pro).
Every time I start Max a window pops up telling me there is an update available.
Every time I click on install, I get an error message. It does not matter where I try: at home, different computers at uni: same response. :cry:
Any idea what is going on?

Thanks,
Anne-Laure :

Version: MAXQDA 2018
System: Windows 10

[Andreas M.]

Dear Anne,

Thank you for your question!

This problem is likely connected to your USB license (as you mention it in the other post). As this is a quite specific problem that needs individual trouble shooting, we would ask you to contact the support team directly and we will help you with both your issues personally. https://www.maxqda.com/function-support

Best regards on behalf of the MAXQDA support team,

Andreas