11.10.2022, 11:30
Hey there!
In most cases, if there is an issue with a PDF-file it usually is related to the file itself. Hence, it would be best if you could send your PDF-file for inspection to our functional support. You can contact our functional support over our website at: https://www.maxqda.com/function-support
It is also possible, though, that the file containing your user settings might be corrupted. To rule this out, please reset your user settings as follows:
- Click on the gear icon in the top right corner of the MAXQDA interface
- Navigate to "User interface" and choose "Reset interface settings"
- MAXQDA will need to restart
Please be aware that due to this your list of recently opened projects will be emptied. Your MAXQDA project files remain untouched at the location they were saved at and can be opened through "Open existing project" > "other project" > "OK".
Best regards,
Steven