I recently replaced the hard drive in my computer, and need to activate MaxQDA on my new hard drive using the license that I share with my research team. When I enter the license key, it tells me that this license key has already been used to register MaxQDA on the maximum number of computers, and that I need to deregister one of them first. The problem is, my old hard drive will not even boot, so I can not run MaxQDA and deregister the license from that hard drive.
What can be done?
Version: MAXQDA 2020
System: Windows 10