I am using MAXQDA. However, some functions of the software do not work, like:
1. When I do a "word frequencies", what returns is only a blank windows with only menu bar on the top and a column of bulletin points on the left, the rest is an empty area. I have to click on the "open as excel table" to see the result but cannot do anything on the MAXQDA result window.
2. This bug is not single. When I run "data editor", the same problem occurs.
These problems make me not able to use MAXQDA. How can I handle it? Or can I have refund?
P.S.: I am using surface book 2 windows 10 as environment.
Josephine
Version: MAXQDA 2020
System: Windows 10