I updated the maxqda portable version for Mac and the software is not opening anymore. There is a message with the error number "4x3" saying that I should contact the support team in other to "export a support file". Even before installing the updated version maxqda was not running properly, it didn't record the changes of transcriptions.. What should I do?
Version: MAXQDA 2020
System: Mac OS X 10.15 (Catalina)