29.07.2020, 10:59
Hi Jared,
We are sorry to hear about your issues. The most common reason for MAXQDA crashing is opening the project file from an external resource like a network resource, USB flash drive, external hard drive, or a folder that's being kept synchronized with a cloud service. Please make sure to open your project file from your local hard drive only.
If this doesn't help, we kindly ask you to contact our support team via the following contact form:
https://www.maxqda.com/help-support/onlinesupport
If possible, it would be great if you could also send them your project file and a detailed description of your procedure.
Kind regards,
Maren
MAXQDA support team