27.05.2020, 10:15
Hello,
I guess I know why it happens so. There are at least two options to retrieve a text passage from a MAXQDA document to Word: (1) the Retrieved Segments Window and (2) directly from the Document Browser. When you retrieve a passage via option (1), you get the document group in the source data (or metadata, as you named it). Correspondingly, option (2) gives out only the document name and position. Please check the below test results for comparison:
Option 1: Retrieved Segments > Select a segment > Right-click and select “Copy Segment with Source Information to Clipboard” > Paste it in Word
Result:
R: I feel okay about my home life. I get along pretty well with my parents and sister. We don't fight very often and they are very supportive in anything that I choose to do. However, I feel like they treat me like a child and, since I am 19, do not appreciate this very much. So, whenever I go home I hold some resentment toward my parents. (Interviews New York\Max: 8 - 8) => (Document group\Document name: position)
Option 2: Document Browser > Select and copy a text passage manually > Paste in in Word
Result:
R: I feel okay about my home life. I get along pretty well with my parents and sister. We don't fight very often and they are very supportive in anything that I choose to do. However, I feel like they treat me like a child and, since I am 19, do not appreciate this very much. So, whenever I go home I hold some resentment toward my parents. (Max, Pos. 8) => (Document name, position)
Is it what you are asking?
Best regards,
Aikokul