14.05.2020, 20:31
Hi,
Since it is a technical matter, we would suggest you contacting the MAXQDA support team by sending a ticket for troubleshooting here: https://www.maxqda.com/help-support/onlinesupport
Please do not forget to specify the MAXQDA version, the operating system, your license number in the ticket and also indicate the websites with which you are having difficulties. The support team usually responds within a few hours.
Meanwhile, you can also use other free web capture tools to collect websites as pdf and import the collected websites to MAXQDA as ordinary documents. We can suggest the following tools as good alternatives (no advertising and guarantee):
1) "Full Page Screen Capture" (free Chrome add-on)
2) Webpage to PDF at https://webpagetopdf.com
3) Webcapture at https://web-capture.net/
We hope this helps! Best regards from MAXQDA support team,
Aikokul