14.09.2020, 12:24
Dear Anita,
thank you for your question! This issue often comes up if the first page of the PDF has a different width than the rest of the document. For example, the first page is A4 vertical and the next page A4 horizontal. In this case, the first page will decide the width for the entire document. If this is the case here, it would be best to simply remove the first page. For example with the free software PDF24 you can edit and remove single pages of PDF files.
I hope this helps! Best regards on behalf of the MAXQDA support team,
Andreas