Extended Lexical Search

18.11.2020, 13:07

Whenever I try to use the extended lexical search tool, Maxqda stops running! That tool is critical for my research, but I haven't been able to use it so far... I'm using a portable license of Maxqda for Macbook. Can anyone help me with that?

Version: MAXQDA 2020
System: Mac OS X 10.15 (Catalina)
BarbaraP
 
Posts: 2
Joined: 17.11.2020, 21:40

Re: Extended Lexical Search

19.11.2020, 12:56

Hi Barbara,

Thank you for posting here. Could you please check if you are using the latest version of MAXQDA? To do so, please click on the "?"-symbol in the top right corner and select "Search for updates".

If you are using the latest version and the Lexical Search still doesn't work, it would be best if you could contact our support team directly via the following form:
https://www.maxqda.com/help-support/onlinesupport

It would also be good if you could send them your project file to reproduce the issue. Thanks!

Kind regards in behalf of MAXQDA,
Maren
MAXQDA support team
Maren_eng
 
Posts: 58
Joined: 27.11.2019, 11:44

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