login information

30.12.2016, 17:29

I am trying to open an exchange file and it asks login information. The login box has my defaulted user name but still asks for the password which I am having a difficult time to figure out. Where can I get my password when I forget it? Thanks.

Version: MAXQDA 12
System: Windows 7
hunhui.oh
 
Posts: 1
Joined: 29.11.2010, 18:12

Re: login information

30.12.2016, 20:57

Hi hunhui.oh,

Please be sure to fill in the user name that was used when switching on the admin system for the project file (resp. MEX file).

If this does not help or if you do not remember the password for the file, I suggest to contact the online support team, hoping they can help:
www.maxqda.com/onlinesupport

Best regards,
Stefan
Dr Stefan Rädiker
Training, Coaching, Analysis for Research & Evaluation
Stefan Rädiker
 
Posts: 254
Joined: 12.02.2007, 10:18

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