Delete coding glitch MaxQDA 11.2.5 for mac

22.03.2016, 22:31

I have noticed a problem that consistently happens with my maxQDA project and want to report it in case anyone knows any troubleshooting or it can be fixed in an update.

Anytime I need to delete coding I have to mouse over the coding stripe but my double finger click rarely if ever pulls up the delete coding menu for more than a second. It flashes and goes away. I have learned that I can double click on the coding stripe with two fingers on my laptop's trackpad, which will flash the delete coding menu and then show a comment dialogue box. If I click "OK" on the dialogue box the program will show and hold open the delete coding menu. Once that happens I can successfully select to delete the coding and click OK when a dialogue box opens to ask me if I am sure I want to do that. That would be an only slightly annoying workaround, but once I delete coding things start to get really weird.

My highlighted text sections sometimes jump around, a coding color menu shows up without me doing anything to obviously select that, and things get so jumpy and strange I often need to restart the program to resolve the weirdness. The final straw that prompted me to post was that moments ago after deleting a coding stripe, the whole program did a couple strange things then quit unexpectedly.

Not sure what's going on with the program that it glitches out when I need to delete a coding stripe, but it happens consistently. I hope that deleting coding stripes on MaxQDA for Mac can be easier and less glitchy in the future.


Version: MAXQDA 11
System: Mac OS X 10.11 (El Capitan)
Posts: 4
Joined: 18.02.2015, 02:00

Re: Delete coding glitch MaxQDA 11.2.5 for mac

23.03.2016, 08:30

Hello -

We have not been able to reproduce this behaviour on our systems. To investigate the issue, we kindly ask you to contact the MAXQDA support team at and send in your MAXQDA project (scroll down to the bottom of the page to send a message).

Best regards,
Julia Gerson
Julia Gerson
Posts: 21
Joined: 15.07.2011, 14:15

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