MAXQDA

"Journal files" in MAXQDA Backup Folder

03.11.2022, 18:38

I have one user who is seeing thousands of "journal" files in the same directory to which MAXQDA saves backups, and wondered if anyone had seen this before

It is only happening to this one user, and on some days, there will be many thousands of these 1Kb files with similar file names to the backups. I have wondered if they were database transaction records created if she had worked in a backup rather than the right project file, but I cannot reproduce this phenomenon.

Any ideas what these files are and why they are showing up by the thousand in the backup folder?

-M

Version: MAXQDA 2022
System: Windows 11
mhloxton
 
Posts: 31
Joined: 04.06.2021, 18:50

Re: "Journal files" in MAXQDA Backup Folder

04.11.2022, 12:18

Dear mhloxton,

Thank you for reaching out!

This behavior is indeed quite unusual.

Would it be possible for that user to contact our MAXQDA function support at: https://www.maxqda.com/function-support

We would like to investigate this in greater detail.

All the best on behalf of the MAXQDA support team,
Steven
Steven_eng
 
Posts: 12
Joined: 06.05.2022, 09:32

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