MAXQDA

Shutting down unexpectedly and closing windows

11.03.2022, 22:33

I am working on coding. As I am writing a memo, the window closes and I have to re-open the window. At times, the program itself shuts down unexpectedly. There is no reason for this it comes and goes.

Version: MAXQDA 2022
System: Mac OS X 12.x (Monterey)
jaguilarphd
 
Posts: 3
Joined: 03.03.2022, 02:39

Re: Shutting down unexpectedly and closing windows

15.03.2022, 16:38



I am working on coding. As I am writing a memo, the window closes and I have to re-open the window. At times, the program itself shuts down unexpectedly. There is no reason for this it comes and goes.

Version: MAXQDA 2022
System: Mac OS X 12.x (Monterey)



This is getting frustrating as I am in the middle of typing and the memo just closes. :evil:
jaguilarphd
 
Posts: 3
Joined: 03.03.2022, 02:39

Re: Shutting down unexpectedly and closing windows

17.03.2022, 09:57

Dear jaguilarphd,

Thank you for posting here! We are sorry to hear about your issues using MAXQDA.

Would it be possible for you to contact our support team directly so we can investigate this issue? It would be good if you could send our team your .mx22 project file. You can contact our support team via the following contact form:
https://www.maxqda.com/function-support

Kind regards on behalf of the MAXQDA support team,
Maren
MAXQDA support team
Maren_eng
 
Posts: 90
Joined: 27.11.2019, 11:44

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