MAXQDA

No auto-encoding and comment saving in Smart Coding Tool

Moderator: srueger

No auto-encoding and comment saving in Smart Coding Tool

24.02.2022, 10:01

Good afternoon. Please help me with this problem. I work with text segments encoded with different codes. It is necessary to search and autocoding new terms identified during sorting in the Smart Coding Tool. But after doing all the steps required for searching and autocoding, I got the message "0 segments coding". Moreover, after working in the Smart Coding Tool, the same problem occurs when searching and autocoding in the "Analysis" tab.
Links to vdeo of the problem
https://drive.google.com/open?id=1hG7oOuVPyDr4-G4cae6DckatcrsB52t8&authuser=doctor.zhilyakov%40gmail.com&usp=drive_fs

https://drive.google.com/open?id=1hG7oOuVPyDr4-G4cae6DckatcrsB52t8&authuser=doctor.zhilyakov%40gmail.com&usp=drive_fs

Version: MAXQDA 2022
System: Windows 10
doctor1975
 
Posts: 4
Joined: 24.02.2022, 04:11

Re: No auto-encoding and comment saving in Smart Coding Tool

24.02.2022, 15:45

Hi,

Thank you for posting here.

Would it be possible for you to contact our functional support team directly and send them the screencasts and your project file? They will gladly try to reproduce the issue and find a solution. You can contact them via the following contact form:
https://www.maxqda.com/function-support

Kind regards on behalf of MAXQDA
Maren
MAXQDA support team
Maren_eng
 
Posts: 90
Joined: 27.11.2019, 11:44

Re: No auto-encoding and comment saving in Smart Coding Tool

25.02.2022, 04:55

Hi, Marin.
Thanks for the quick response.
Best wishes to you and MaxQDA ))
doctor1975
 
Posts: 4
Joined: 24.02.2022, 04:11

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