MAXQDA

Starting a projects interrupts at 96%

03.11.2021, 13:51

Hi,

I am using MAXQDA on may Mac (2020) OS Monterrey 12.01 since yesterday and was importing many documents. At some point it collapsed after using it for a bit. I forced it to quit and restarted the project, but at at 96% of calculation it broke down and I could get into my project. Not sure what I did wrong. The project is on my local computer but I got the files from my cloud.

Thanks,
User101

Version: MAXQDA 2020
System: Mac OS X 11.0 (Big Sur)
User101
 
Posts: 1
Joined: 03.11.2021, 11:04

Re: Starting a projects interrupts at 96%

04.11.2021, 12:54

Hi User101,

Thank you for posting here.

In this case it would be best if you could contact our support team directly and snd them the project file in question for further analysis. You can contact our support team via the following contact form:
https://www.maxqda.com/help-support/onlinesupport

Kind regards on behalf of MAXQDA,
Maren
MAXQDA support team
Maren_eng
 
Posts: 90
Joined: 27.11.2019, 11:44

Return to Technical Questions

Who is online

Users browsing this forum: Bing [Bot] and 14 guests

We use cookies to improve your experience on our website. By clicking OK or by continuing to browse the website, we’ll assume that you are happy with their use. Click here to review our Cookie Policy. OK