MAXQDA

License question

12.05.2021, 09:14

I recently replaced the hard drive in my computer, and need to activate MaxQDA on my new hard drive using the license that I share with my research team. When I enter the license key, it tells me that this license key has already been used to register MaxQDA on the maximum number of computers, and that I need to deregister one of them first. The problem is, my old hard drive will not even boot, so I can not run MaxQDA and deregister the license from that hard drive.

What can be done?

Version: MAXQDA 2020
System: Windows 10
davidp
 
Posts: 1
Joined: 11.05.2021, 21:33

Re: License question

12.05.2021, 16:02

Hi davidp,

Thank you for your post. We kindly ask you to contact our technical support team directly via the following contact form:
https://www.maxqda.com/help-support/onlinesupport

Kind regards on behalf of MAXQDA,
Maren
MAXQDA support team
Maren_eng
 
Posts: 90
Joined: 27.11.2019, 11:44

Return to Technical Questions

Who is online

Users browsing this forum: Google [Bot] and 103 guests

We use cookies to improve your experience on our website. By clicking OK or by continuing to browse the website, we’ll assume that you are happy with their use. Click here to review our Cookie Policy. OK