MAXQDA

Smart Publisher not working

01.10.2020, 17:44

Every time I try to use Smart Publisher, I go through all the steps but then at the end receive an error message "File could not be created!". I am not sure why this is happening and I can't find anything in the manual about how to fix it. How do I fix this?

Version: MAXQDA 2020
System: Mac OS X 10.13 (High Sierra)
kelseyaf
 
Posts: 1
Joined: 01.10.2020, 05:39

Re: Smart Publisher not working

02.10.2020, 15:13

Hello,

thank you for your question! First of all, please make sure that you have the most recent version of MAXQDA installed. With the latest Update (2020.2.1.) several smaller issues with the Word export have fixed.

If this does not work you can try to reset the user settings:

1) Open the Preferences by clicking at the gear icon
2) Choose “Reset user settings”
3) Press ok

Best regards on behalf of the MAXQDA support team,

Andreas
Andreas M.
 
Posts: 72
Joined: 21.02.2020, 14:02

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