MAXQDA

Memos not appearing consistently in sidebar

07.01.2020, 22:00

There seems to be a bug with memos not showing consistently in the sidebar of the document browser. Sporadically, after opening a document with an existing memo tied to some text, and with the show sidebar option enabled (before opening), the memo does not display in the righthand sidebar. Clicking the memo icon on the left sidebar also does not seem to trigger anything. The only solution I've found is to disable and re-enable the show sidebar option in the menu bar.

Version: MAXQDA 2020
System: Mac OS X 10.14 (Mojave)
christoski
 
Posts: 2
Joined: 28.01.2018, 05:43

Re: Memos not appearing consistently in sidebar

08.01.2020, 11:29

Dear christoski,

Thank you for letting us know about this issue! Just to be sure: Are you aware of the fact that only one memo can be displayed in this sidebar at the same time, and you'll have to use the arrows at the top of the memo in the sidebar to scroll through them? This is to ensure that the sidebar doesn't get crammed since you can display paraphrases and comments there as well.

If this shouldn't be the issue here, it would be great if you could contact us via our support form and use it to send us your project file, so we can try to reproduce the issue in question (and have all the relevant information like OS/MAXQDA version used etc.). You can find it here:

https://www.maxqda.com/help-support/onlinesupport

You could just copy & paste the message you've written there or a link to the forum, we'll figure it out.

Thank you again!

If there is anything else we can help you with, please don't hesitate to ask.

Kind regards on behalf of the MAXQDA support team,

Andreas
Andreas V.
 

Return to Technical Questions

Who is online

Users browsing this forum: No registered users and 127 guests

We use cookies to improve your experience on our website. By clicking OK or by continuing to browse the website, we’ll assume that you are happy with their use. Click here to review our Cookie Policy. OK