Web collector hangs

03.10.2018, 16:06

Web collector hangs and does not create document

Steps to reproduce:
    Open Chrome browser
    Open www.scientificamerican.com
    Click Web Collector extension
    Click "Collect"
    Messagebox "initializing, please wait"
    No further response, and clicking on extension again does not result in a dialogue box

Checked Chrome is current
Win 10
Reinstalled Collector extension

Version: MAXQDA 2018
System: Windows 10
Posts: 129
Joined: 28.02.2014, 19:38
Location: Washington DC & Denver Colorado

Re: Web collector hangs

08.10.2018, 09:38

Thank you—we've released a new version (1.0.2) a few days ago, it should work with this one. But you need to deinstall the old version first (there is no "update"-button).
Kind regards,

MAXQDA Support Team
Andreas V.
Posts: 274
Joined: 13.04.2017, 16:23

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