New to the program, and currently using trial version to see if I would like to purchase, but experiencing problems right from the word go. More specifically, I am attempting to import 60 word documents, but less than half are actually uploading. For those that fail to upload, I am prompted with a window which says 'The following documents could not be imported'. Of these files, I seem to be able to drag some over individually, or they come through in other groupings I attempt to import, so there doesn't seem to be any rhyme or reason to which are successfully copying over and which are not. It seems to be random. Sometimes they import, sometimes they don't. What could be going on here?
A second issue I am having is that I am unable to delete multiple documents at once. I discovered this when trying to delete all documents so as to try to start over. Surely there must be a way to do this so users don't have to take so much time to individual delete documents?
Thanks
Version: MAXQDA 2018
System: Windows 10