MAXQDA

software crashing

06.12.2022, 14:11

Every time I try to open one particular project, it always crashes when it says, "Open Project 98%".
Please fix the problem. I have all the work for my dissertation saved in that project.

Version: MAXQDA 2022
System: Windows 10
junj
 
Posts: 3
Joined: 02.12.2022, 18:38

Re: software crashing

08.12.2022, 16:00

Please reply to my inquiry.
It's still crashing. :cry:
junj
 
Posts: 3
Joined: 02.12.2022, 18:38

Re: software crashing

09.12.2022, 10:22

Hey Junj!

Would it be possible for you to contact our MAXQDA function support at: https://www.maxqda.com/function-support

We might need to take a look at the specific technicalities of your working environments and the project file of your itself.
For this, we kindly ask you to send us the file "MAXQDA 2022_Support.zip" from your computer first. You can find the file in MAXQDA under "? > Export support file".

All the best on behalf of the MAXQDA support team,
Steven
Steven_eng
 
Posts: 9
Joined: 06.05.2022, 09:32

Re: software crashing

09.12.2022, 13:14

I deactivated and uninstalled the software from my computer and reinstalled it.
It works now. :)
junj
 
Posts: 3
Joined: 02.12.2022, 18:38

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