MAXQDA

Cannot Export Video Clips (BUG)

14.01.2022, 15:48

Hey There, I am having trouble exporting video clips, receiving error message.
https://drive.google.com/file/d/1TozP6UjCLTPfk3B8S1eNLu33I8q-GemN/view?usp=sharing


My system specs are:

macOS Monterey v 12.0.1, Apple M1

Any and all help is greatly appreciated!

Version: MAXQDA 2022
System: Mac OS X 12.x (Monterey)
HUMMs
 
Posts: 1
Joined: 07.10.2021, 14:39

Re: Cannot Export Video Clips (BUG)

14.01.2022, 23:25

Hi,

Thanks for posting here.

The most efficient way to analyze and fix the problem is to submit a support ticket via https://www.maxqda.com/function-support

Please don't forget to send your MAXQDA support ZIP file (/"? -export support file/") along with your support request. If possible, also provide a sample file that you are having issues with.

With best regards,

MAXQDA support team
Aikokul
 
Posts: 91
Joined: 19.07.2019, 09:48

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