Maxqda doesn't open in Catalina

06.11.2019, 12:05

Hi,

I just switched to Catalina in MacOS and after switching I manually upgraded my MaxQDA into 2018.2.1 version from the following link: https://www.maxqda.com/faq/macos-catalina . I tried both versions that are presented for mac but none of them works.

When I click on the maxqda application, its logo starts to jump on the dock for a few times, but it never opens nor gives an error message.

Can you please help me with this? I urgently need to continue working on my PhD project.

Best regards,
Sinemis.

Version: MAXQDA 2018
System: MacOS Catalina 10.15.1
sinemis
 
Posts: 1
Joined: 06.11.2019, 11:55

Re: Maxqda doesn't open in Catalina

06.11.2019, 13:04

Hi Sinemis!

Welcome to MAXQDA User Forum!

Recently there have been technical problems with macOS Catalina for MAXQDA and other software programs. Please update your MAXQDA now to Version 2018.2.3. It not only fixes the problem with macOS Catalina, but also offers some software improvements. You can update your MAXQDA by choosing "Help > Check for Update".

If the problem still keeps occurring, please contact our online support via
https://www.maxqda.com/help-support/onlinesupport

Best regards on behalf of MAXQDA Support Team,

Aikokul
Aikokul
 
Posts: 9
Joined: 19.07.2019, 09:48

Return to Technical Questions

Who is online

Users browsing this forum: Google [Bot] and 1 guest

We use cookies to improve your experience on our website. By clicking on OK or by continuing to browse the website, we will assume that you are happy with their use. You can find more detailed information on our use of cookies in our Privacy Policy. OK