MAXQDA 12 Timestamp Bug

21.02.2017, 15:56

Hello,

There seems to be some kind of bug or glitch whenever I timestamp on MAXQDA 12 that causes me to lose all my codes. When timestamping on MAXQDA 12 if I by any chance click on the timestamp bar on the side of the document, it'll highlight my whole entire document. Then when I click on the document in order to unhighlight it, it will then delete all the codes I have coded onto the document, minus the codes that have been timestamped. Is there any way to turn this feature off in order to not lose my codes?

Thanks!

Version: MAXQDA 12
System: Mac OS X 10.11 (El Capitan)
jyp50403
 
Posts: 1
Joined: 14.02.2017, 20:40

Re: MAXQDA 12 Timestamp Bug

23.02.2017, 17:14

Hello,

Many thanks for your post. We are sorry, but we cannot reproduce this issue. We kindly ask you to contact our online support team and include some screenshots of the issue:

www.maxqda.com/onlinesupport (please scroll down the page and fill out the form)

Best regards on behalf of the MAXQDA team,
Malte
Malte Hilker
Manager Product Development & Evaluation, MAXQDA team
Malte Hilker
 
Posts: 9
Joined: 06.01.2017, 17:31

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