Import Web Pages from Web collector fails with error msg

03.11.2016, 17:59

Expected behavior:
Select document in web collector list for import, document to be imported as pdf,

Actual behavior:
Import begins and shows progress window, but throws error msg before any progress is shown.

Steps to reproduce:
[list=]Capture a web page using Chrome Web Collector for MAXQDA
In MAXQDA click Document/Import Web Pages from MAXQDA Web Collector
In list, select document from list, click "Import selected files"
error message (see image)[/list]

Error occurs with all combinations of web page or simple web page, or pdf, text, or image options.

[img]C:\Users\mloxton\Documents\Pictures\MaxQDA-import-issue.JPG[/img]

MAXQDA
Version: MAXQDA Plus 12 (Release 12.2.1, Build 161026)
Language: ENG
Big Font: false

LICENSE
MAXQDA Plus 12 Portable
(valid until: 11/11/2017)



COMPUTER
Processor: Intel64 Family 6 Model 42 Stepping 7, GenuineIntel
Virtual Desktop: yes
Primary Monitor: 0
Monitor 0: 1366x768 [0, 0]
Monitor 1: 1920x1080 [1366, 0]
High-Resolution: yes (DPR = 1.25)

OPERATING SYSTEM & SOFTWARE
Name: Windows 7
Language: English
Font: MS Shell Dlg 2,7.8,-1,5,50,0,0,0,0,0
Microsoft Word: 14.0

Browser
Chrome Version 53.0.2785.116 m
DIRECTORIES
DIR_CURRENT: E:/MAXQDA 12 Portable for Windows
DIR_APPDATA: E:/MAXQDA 12 Files/_MAXQDA_System
DIR_COMMONAPPDATA: E:/MAXQDA 12 Files/_MAXQDA_System
DIR_LICENSE: E:/MAXQDA 12 Portable for Windows
DIR_EXTERNALS: E:/MAXQDA 12 Files/Externals
DIR_MYDOCUS: E:/MAXQDA 12 Files
DIR_INPUT: C:/Users/mloxton/Documents/WBB Forms
DIR_OUTPUT: C:/Users/mloxton/Documents/WBB Forms
DIR_SETTINGS: E:/MAXQDA 12 Portable for Windows
DIR_STRINGS: E:/MAXQDA 12 Portable for Windows
DIR_EXAMPLES: E:/MAXQDA 12 Files/Examples
DIR_BACKUP: E:/MAXQDA 12 Files/Backup
DIR_PROJECT: C:/Users/mloxton/Documents/WBB Forms
DIR_TEMP: E:/MAXQDA 12 Files/Temp

Version: MAXQDA 12
System: Windows 7
mloxton
 
Posts: 34
Joined: 28.02.2014, 19:38
Location: Washington DC & Denver Colorado

Re: Import Web Pages from Web collector fails with error msg

07.11.2016, 09:12

Hi mloxton,

Many thanks for your post. We are sorry, but we are not aware of such an issue. Would it be possible that you contact our support team via the form on the following web page?

www.maxqda.com/onlinesupport (please fill out the form at the bottom of the web page)

Best regards on behalf of the MAXQDA team,
Stefan
Dr Stefan Rädiker
Training, Coaching, Analysis for Research & Evaluation
MAXQDA Professional Trainer
Stefan Rädiker
 
Posts: 254
Joined: 12.02.2007, 10:18

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