Transcribed Text Not Visible Anymore In The Document Browse

18.06.2016, 13:59

Hi,

I have transcribed an interview of 38 minutes. During the coding process, somehow the text disappeared (can not remember exactly how it happened :-(. However I can still see a time stamp (with 38 mins) in the document browser. Has anyone experienced this?

Thanks for any comments.

Regards

Version: MAXQDA 12
System: Windows 7 Professional
Venu
 
Posts: 2
Joined: 17.06.2016, 17:31

Re: Transcribed Text Not Visible Anymore In The Document Bro

22.06.2016, 13:07

Hello Venu,

the only idea I have right now is: it might have happened that you highlighted the whole text somehow, and typed a single character on the keyboard. Then the whole text will be replaced.

If you contact our online support team, they might have a look into the project file:
http://www.maxqda.com/help-support/onlinesupport

Best regards on behalf of the MAXQDA team,
Stefan
Dr Stefan Rädiker
Training, Coaching, Analysis for Research & Evaluation
MAXQDA Professional Trainer
Stefan Rädiker
 
Posts: 254
Joined: 12.02.2007, 10:18

Re: Transcribed Text Not Visible Anymore In The Document Bro

22.06.2016, 13:49

Thanks Stefan. I have contacted the support team and got a message that I should have deleted the text by mistake and no way to retrieve it back. Once again Thanks for taking your time for the response.

Regards,
Venu
Venu
 
Posts: 2
Joined: 17.06.2016, 17:31

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