MAXQDA 12 (MAC - 12.1.3) - Not importing all files

03.05.2016, 10:30

Hi

I have a list of word documents (around 40). After selecting all files to be imported, Maxqda just imported 27. Even when I try to import each file manually, it simply does not import. All the files were generated using Microsoft word.

Thanks

Version: MAXQDA 12
System: Mac OS X 10.10 (Yosemite)
paulodzi
 
Posts: 5
Joined: 09.07.2015, 19:32

Re: MAXQDA 12 (MAC - 12.1.3) - Not importing all files

04.05.2016, 11:05

Hi paulodzi,

It may be that the documents that cannot be imported may have some special formats or contents that make trouble when converting before importing. You could try to open them in Word and save them in RTF format before importing them.

If this does not help, we kindly ask you to send one ore more of the problematic files to our online support team:
http://www.maxqda.com/help-support/onlinesupport (please scroll down to the bottom of the page).

Best regards on behalf of the MAXQDA team,
Stefan
Dr Stefan Rädiker
Training, Coaching, Analysis for Research & Evaluation
MAXQDA Professional Trainer
Stefan Rädiker
 
Posts: 254
Joined: 12.02.2007, 10:18

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